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| HOSTING SUPPORT |
| FOR YOUR WEBSITE |
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| On this page you will find many areas of support - online help systems for all of the applications with TGS COMPUTER SERVICES, Live Chat and Live Technical Support. You will also find links to two different glossaries that define common terms for the internet and for ecommerce. In addition, we have also included links to answers for Hosting and Domain related questions. |
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| LINKS AND DESCRIPTIONS |
| SELF HELP SYSTEMS |
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Application Help
Our WebsiteOS Control Panel provides easy to access help with every application. The detailed application help menu is accessible by clicking on the "?" at the top right corner of each application.
General Help
If you need some help Getting Started with your website, configuring your email client or you have some questions about the service and tools we provide, click on General Help.
WebsiteOS Control Panel Help
WebsiteOS is a browser based application that allows you to manage many aspects of your website. If you need some help using the Control Panel with your hosting account, click on WebsiteOS Control Panel Help.
WebMail Help
WebMail is a multi-featured, customizable, browser independent email system. Some of WebMail's many features include: contact list, daily schedule, to do list, spell checker and web bookmarks. If you want to learn how to configure your email, click on Webmail Help. |
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| TGS COMPUTER SERVICES’S |
| ASSISTED HELP SYSTEMS |
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TGS COMPUTER SERVICES provides highly trained support staff available 24 hrs/day, 7 days/week. Our goal is to resolve all issues during the first contact. Issues that are not resolved within the first con tact are escalated to the next tier of support.
Escalations are routed to the best team to handle the specific issue. We will also assign you a ticket number from our Ticketing System so that we can track all issues and problems. |
Live Chat
To initiate a Live Chat, click on the image to the right or on the Live Chat link.
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 Live Technical Support
In addition to our online technical support, we bring you live telephone support representatives ready to take your call, 24 hours a day! |
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| TGS COMPUTER SERVICES'S |
| ONLINE GLOSSARIES |
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 Ecommerce Glossary
This glossary contains many of the commonly used terms and definitions for the world of ecommerce.
Internet Glossary
This online glossary contains a variety of terms and definitions that reflect Computer, Networking, and Internet Terminology. |
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